Shipping policy
Shipping Policy
1. Shipping Destinations
We currently ship exclusively to countries within the European Union.
2. Delivery Time
The estimated delivery time for orders varies between 7 and 20 business days, depending on the destination and processing time at local customs. Delivery times may be affected by external factors such as holidays, strikes or extraordinary situations.
3. Shipping Methods
We work with CJ Dropshipping's partner carriers, ensuring a reliable and trackable service.
4. Shipping Rates
We currently do not offer free shipping. Shipping rates will be calculated at checkout based on the destination and weight of the order.
5. Taxes and Customs
All import taxes are prepaid (DDP - Delivered Duty Paid). This means that the customer will not have to pay additional fees upon delivery of the order. If you have any problems related to undue fees, please contact us.
6. Order Tracking
As soon as your order is shipped, you will receive an email with the tracking code. You can track the delivery status directly through the carrier's website.
7. Delays and Unforeseen Events
If the maximum delivery time is exceeded and the order is no longer traceable or has been lost, please contact us via email at support@cacarecoseller.com to request a refund.
8. Changes and Questions
We reserve the right to update this Shipping Policy whenever necessary. If you have any questions, please contact us via email at support@cacarecoseller.com.
1. Shipping Destinations
We currently ship exclusively to countries within the European Union.
2. Delivery Time
The estimated delivery time for orders varies between 7 and 20 business days, depending on the destination and processing time at local customs. Delivery times may be affected by external factors such as holidays, strikes or extraordinary situations.
3. Shipping Methods
We work with CJ Dropshipping's partner carriers, ensuring a reliable and trackable service.
4. Shipping Rates
We currently do not offer free shipping. Shipping rates will be calculated at checkout based on the destination and weight of the order.
5. Taxes and Customs
All import taxes are prepaid (DDP - Delivered Duty Paid). This means that the customer will not have to pay additional fees upon delivery of the order. If you have any problems related to undue fees, please contact us.
6. Order Tracking
As soon as your order is shipped, you will receive an email with the tracking code. You can track the delivery status directly through the carrier's website.
7. Delays and Unforeseen Events
If the maximum delivery time is exceeded and the order is no longer traceable or has been lost, please contact us via email at support@cacarecoseller.com to request a refund.
8. Changes and Questions
We reserve the right to update this Shipping Policy whenever necessary. If you have any questions, please contact us via email at support@cacarecoseller.com.